Spotify Canada
Spotify Canada Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Spotify Canada has 2.2 star rating based on 123 customer reviews. Consumers are mostly dissatisfied.
16% of users would likely recommend Spotify Canada to a friend or colleague.
- Rating Distribution
Pros: Music, Pro as good music, Generally an excellent service.
Cons: Can not contact spotify, Unable to contact customer service unless a member, Stealing my money.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Spotify Canada has 2.2 star rating based on 123 customer reviews. Consumers are mostly dissatisfied.
16% of users would likely recommend Spotify Canada to a friend or colleague.
- Rating Distribution
Pros: Music, Pro as good music, Generally an excellent service.
Cons: Can not contact spotify, Unable to contact customer service unless a member, Stealing my money.Recent recommendations regarding this business are as follows: "Soyez vigilant! Surveillez votre carte de crédit à chaque mois. Je n'ai jamais adhérer à cet abonnement. J'écoute de la musique dans mon auto ou sur videotron!", "Do not play songs that I have not chosen on my playlist.", "Be careful you might get scammed", "Don't use spotify you'll never be able to cancel your account they will keep taking payments even if you unsubscribe.", "Check your visa".
Most users ask Spotify Canada for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Spotify Canada Reviews
"I have a new account number for my payment, I have been trying fo 2 days to give it to you but I can’t get through to anyone . I am teally disappointed & not impressed with the way this situation is b"
I have been trying for 2 days to give Spotify my new account number for my paymentsBeen with Spotify for over 5 years & I am disappointed & not impressed. How...
"I have been trying to cancel for years and havent been able to."
It's very difficult. I can't contact anyone, I can't cancel, and Spotify keeps taking money from my account. User's recommendation: Be careful you might get...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No answer
No answer when I call! I am so frustrated by how hard it is to contact customer service. I want to talk to someone in person.
- No contact
Preferred solution: I am being charged for 2 accounts I cancelled the one I want it canceled and fully reimbursed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Maple Ridge, British Columbia
Son was removed from family plan
Son was removed from family plan. I am pissed why is this happening? How can we verify his address so he can joking back on my family plan
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Woodbridge, Ontario
I need help getting back my Spotify account
I am trying to log into my Spotify account but it is not letting me. But I also didn't remember by account password and username.
But then I reset my password but it is still not letting me log into the account.
When they tell me to put in my email I put it in but they don't send me and email. I don't know what I should do??x
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
Erreur sur l'abonnement
Bonjour, depuis janvier 2024, vous prenez 12,64 le 20 de chaque mois dans mon compte bancaire. Je n'ai jamais adhéré à un abonnement de musique.
J'ai parlé avec ma banque et c'est un conseiller qui m'a dit que le montant se prenait depuis janvier 2024! Je vous demande d'annuler ces transactions immédiatement et de me rembourser 12,64x 8 mois. J'ai annulé ma carte de crédit donc vous ne pourrez plus prendre ce montant où je n'ai jamais donné mon consentement. De plus, si les montants ne sont pas remboursés, ma banque ouvrira une enquête pour tous les montants pris sur ma carte.
J'attends de vos nouvelles le plus vite possible. Merci, Sylvie Marquis 450-272-****
- Il n y en a pas je ne connais pas du tout spotify
- Je suis victime d une fraude
Preferred solution: Full refund
User's recommendation: Soyez vigilant! Surveillez votre carte de crédit à chaque mois. Je n'ai jamais adhérer à cet abonnement. J'écoute de la musique dans mon auto ou sur videotron!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Winnipeg, Manitoba
I have a new account number for my payment, I have been trying fo 2 days to give it to you but I can’t get through to anyone . I am teally disappointed & not impressed with the way this situation is b
I have been trying for 2 days to give Spotify my new account number for my paymentsBeen with Spotify for over 5 years & I am disappointed & not impressed. How do I get hold of some one
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Scarborough, Ontario
My account
Keep trying to call Sportify no want answer . Rings cut off automatic too.
Look like you dont have contact Number in Canada . Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Account paymeny
I have a new account number for my Spotify payment. This is my second day trying to get hold of Spotify.
I am not impressed with your system about trying to get hold of you. How can I give you my number?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I want to cancel my Spotify Premium Service
I don't recall ordering it. I might have done it by mistake.
I have been charged approximately $13 per month. I don't need the Premium edition.
Preferred solution: Nothing, just want to cancel Premium Service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I created my own play list .I dont want to hear other songs as suggestions from spotify.
Recommendations of songs I might like are fine. When my playlist plays those songs without my permission, it is wrong.
I am considering Amazon Music. Please get back to me so I know you have read my complaint!
User's recommendation: Do not play songs that I have not chosen on my playlist.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint-Vallier, Quebec
Je suis plus capable de me connecter
Je suis incapable de me connecter depuis hier lundi, pourtant je connais mon email et mon mot de passe.
Mon téléphone est 418-389-****.
Mario Paquin.
J'ai Premium.
Email: mpaquin@***.com.
Payment charges
I am not even using the app, but I still got charged. They charged me 12.42 dollars from my account even though I didn't subscribe to any plan.
- Charge you without getting subscriptions
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Charging my card
Spotify charging me 53.55 canada dollars twice a month with no reason for four months , please i am asking my money refund
- 350
Preferred solution: Full refund
User's recommendation: Don’t charge me
Edmonton, Alberta
I have been trying to cancel for years and havent been able to.
It's very difficult. I can't contact anyone, I can't cancel, and Spotify keeps taking money from my account.
Preferred solution: Full refund
User's recommendation: Be careful you might get scammed
Edmonton, Alberta
I have been trying to cancel for years and havent been able to.
Spotify is the biggest scammer ever. Spotify has been charging me for over 4 years for services I've never used.
I signed up initially, but immediately unsubscribed at the same time. I requested to cancel everything and they never did. When I try to get ahold of anyone, I can't. I've been paying ever since, they've been charging $20 to my account every month.
I can't get in contact with anyone; I can't cancel, I can't unsubscribe. I am hoping to get my money back or perhaps follow up with a lawsuit. I even changed my Visa card and somehow, Spotify is still taking money. I'm not quite sure how that works.
Whenever I try to reach out, there's no one to contact.
I contacted a company to search for Spotify. That company could not find any link to Spotify, thus it is scamming.
- I need my money back
Preferred solution: Full refund
User's recommendation: Don't use spotify you'll never be able to cancel your account they will keep taking payments even if you unsubscribe.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Downloading
I download the app and get it to download music, but the next time it is gone!
Your form would not allow me to copy and paste my ID where I am suppose to below
Very low on customer "user friendly" programing !
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Preferred solution: Just make it work. Every I use it, it shows to download the app! And I cannot download for offline use. At least show the download icon and then say what needs to bee done!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Calgary, Alberta
You are charging an account that no longer exists
I cancelled my account with Spotify because they wouldn't stop charging me monthly payments after I cancel the monthly plan. I tried calling them, and the phone rang once and they immediately hung up.
I called again.
Same thing. I expect a 2 month refund from them.
User's recommendation: Good luck canceling your account without getting charged for premium
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